*The Application Fee is Non-Refundable.
Any payment or refund by credit card is subject to a 3% processing fee. Make your check, money order, or cashier's check payable to Shepherd School of Language. **The Learning Materials Fee is refundable only if a refund is requested before the start of the session and the materials are returned unused. *The express mail fee is also non-refundable if not used. *I-901 Paid by the student.
SSL does not enroll students for multiple terms of study that exceed twelve (12) months.
General: SSL reserves the right to postpone programs in case of a national disaster, acts of God, such as fire, flood, earthquake, and/or labor disputes, or equipment failure for 30 days. SSL reserves the right to withdraw students from the program if enrollment is insufficient to make up a class, and all monies paid will be refunded.
Administrative Withdrawal: When no notice of withdrawal (written or verbal) is provided, SSL automatically administratively withdraws a student from the program, and any refunds will be processed on behalf of the student if a student: (a) has not been registered by the last business day of the second week of the session without submitting required supporting documentation. (b) has been absent for a maximum of 8 consecutive class days. (F-1 only: I-20 will be terminated on the following business day).
Refund Due Dates: SSL follows all applicable state and federal regulations, including those related to student refunds. If an applicant never attends class (no-show) or cancels the enrollment before the class start date, all refunds due must be made within 45 calendar days of the first scheduled day of class or the date of cancellation, whichever is earlier. For an enrolled student, the refund due must be calculated using the LDA and be paid within 45 calendar days from the DOD. The DOD is (a) the date the student gives notice of withdrawal to the institution, (b) the date the institution administratively withdraws the student, or (c) the date the institution terminates the student due to the student’s failure to adhere to the institution’s attendance, conduct, or student progress policy. If a student provides advance notice of withdrawal, such that the 45-day window ends before the LDA, the refund will be paid within 45 calendar days from the LDA.
Cancellations: Rejection of Applicant: If an applicant is rejected for enrollment by SSL, or if a prospective student’s visa application is rejected, a full refund of all monies paid will be made to the applicant, less a maximum of $500 nonrefundable charges. Program Cancellation: If SSL cancels a program after a student’s enrollment, SSL will refund all monies paid by the student. Cancellation Before the Start of Class or No Show: Except under the circumstances identified in *, if an applicant accepted by the SSL cancels before the start of scheduled classes or never attends class (no show), the SSL will refund all monies paid, less a maximum total of $500 identified nonrefundable charges. *Cancellation Before the Start of Class or No Show: If an applicant either accepted by the SSL enters the United States on an I-20 obtained through the institution (Initial I-20) or receives approval for a change of visa status with an I-20 issued by the institution (Change of Status) and subsequently cancels before the start of scheduled classes or never attends class (no shows), the SSL may retain: (a) For an enrollment period of fewer than 12 weeks, all the tuition charges for up to four weeks of the first session, and a maximum total of $500 for non-refundable charges. (b) For an enrollment period of 12 weeks or more, all the tuition charges for up to six weeks of the first session, and a maximum total of $500 for non-refundable charges.
Withdrawal or Termination after Start of Class: First Period of Financial Obligation: For students whose LDA occurs at any point in the first four weeks of their initial period of financial obligation, the SSL may retain the charges applicable to the first four weeks. For students whose LDA occurs after the first four weeks but before or at the mid-point of their period of financial obligation, the institution may retain a prorated amount of tuition. Subsequent Periods of Financial Obligation or Enrollment Periods: For students who have completed the first period of financial obligation or extended their enrollment at the institution but whose LDA occurs before or at the midpoint of any subsequent period of financial obligation, the institution may retain a prorated amount of tuition for that period. For students whose LDA occurs after the midpoint in either case, the SSL retains all the tuition for that period. Any tuition paid for the balance of the program will be refunded in full. If the student requests a refund for any paid service, the student will be responsible for all necessary expenses related to the refund. i.e., processing fee, bank charge, mailing service fee, wire transfer fee, etc.